Start with the service and the city
Use VilaWa search to specify the service you need and the city where you will be staying. Read the offer description, provider profile and listed prices. The catalogue changes over time: a category appearing on the site does not mean a provider is available in every city.
A price marked “from” is a starting point. Explain what you need and ask the provider to confirm the price, duration and inclusions. For a customised service, those details can affect the quote.
Choose an appointment in Benin time
VilaWa booking times use Benin time (UTC+1). If you select 14:00 from Paris, London or New York, you are requesting a 14:00 appointment in Benin. It is not 14:00 in your device’s time zone.
Leave some time between your arrival and the appointment. Travel, settling in or changes to your plans can take time. Sending a request does not guarantee availability: wait for the provider to confirm.
Send a clear request
Sign in to your account, choose the date and time, and enter your contact details. Add useful information in the notes. You can then discuss the appointment through VilaWa messaging.
- The service you want, with a visual reference if helpful.
- Your preferred neighbourhood or meeting location, to confirm with the provider.
- The date, Benin time and any departure constraints.
- The agreed price, supplies and any travel arrangements.
You can book without Mobile Money
No deposit is required to send a request on VilaWa. You can book even if you do not have Mobile Money. The provider can confirm your appointment without an upfront payment.
If you agree on a deposit, discuss the amount, payment method and cancellation terms directly. The provider may display their Mobile Money number. VilaWa does not collect that transfer or automatically confirm its receipt.
Keep a written confirmation
Before the appointment, check your messages for the agreed service, location, time, price and payment terms. Tell the provider promptly if your plans change. You can cancel a booking from your dashboard; any refund of a directly paid deposit must be discussed with the provider.
Ready to plan your appointment?
Find a service in Benin →